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Updated by user Jan 04, 2017

Regional Manager contacted me and was very polite and apologized for the erroneous billing that occurred and is doing everything to rectify the situation.

Original review posted by user Jan 02, 2017

Read all the complaints about how Planet Beach scams everyone on memberships, withdraws money from their bank accounts after cancelling service, and calling with threats how they will ruin your credit. I'm now fighting a $1888.00 collection on my credit (5 years later) with Planet Beach and their minions, Kross Lieberman & Stone.

I've been trying to fight this off my credit (even have the proof and contract) and it's got to the point where I'm limited to what I can do when it comes to getting a loan. I've called Kross Liberman & Stone and was treated like dirt the minute they picked up the phone. The guy kept cutting me off and kept saying," you are the one who signed 24 months". Not only that when I called Planet Beach corporate office I would either get a voicemail or when someone answered they would take a message because the person I needed to talk to wasn't available.

Plant Beach corporate office never returned my calls, voicemails, or contact forms I filled out online.

There is no winning here and not sure what else to do at this point, but find a lawyer that will take my case and hopefully help others who have been through the same as I did. All around Planet Beach has the worst business ethics for both franchisees and consumers.

Reason of review: ruined my credit.

Monetary Loss: $1888.

Preferred solution: Remove false collections off my credit.

Location: 5182 Buffalo Speedway, Houston, TX 77005, USA

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Guest

I'm glad you got your money back, but I can say with 100% certainty that you are not in the majority. I used to work for Planet Beach, they do scam people out of their money, and they absolutely charge your credit card whenever the *** they want to.

Or at least that's what my director did. I'm wondering when a class action lawsuit is going to happen for all of the Consultants that got scammed out of commission working there.

Guest

Same story in Houston Tx. Checked credit for loan.

$2100 collection with Kross L , C . For Planet Beach.Canceled with them and for 6 months they kept taking funds.

Chase bank finally to get it to stop changed my account numbers for Fruad activity. I'd sign onto class action suit !Let's find a lawyer.

Guest
reply icon Replying to comment of Guest-1450078

Quick way to get around this in the future is to dispute the charges as soon as you get them. The company won't be able to charge your bank again until the issue is resolved, meaning they have to provide your bank with proof that they have the right to charge your card. Oh, and it costs them money every time you dispute.

Guest

I am going through the same thing. I just looked at my credit report and it says i owe over $2000 And they are using the same collection agency you mentioned above.

This was from way back in 2012, and I called Planet Beach tan and that they have a new owner so take it up with the collection agency and you already know how that goes... I am not sure if they really changed owners or are just saying that so they do not have to deal with me.

Guest
reply icon Replying to comment of Guest-1273443

Oh and I know that says I am in Deleware but I too am in Houston TX

Braiden Xkj
reply icon Replying to comment of Guest-1273462

Ask for the regional manager Ted Unseth he will be able to help you out. :-)

Guest
reply icon Replying to comment of Braiden Xkj

Ted is a scam artist, and you know it. I wouldn't be surprised if this is Danielle.

Bahar Wpd
reply icon Replying to comment of Braiden Xkj

TexasGal76, I don't understand why your calling me a scam artist. I use to own my own locations from 2007-****.

I never had issues with clients. I'm the RD. That means Regional Developer. I help Franchise owners own their own location.

I also help customers if I'm aware. Email me at ted.unseth@***.com I have NO clue what happened and who you are. If I don't know then HOW can I fix it. I moved back to Houston after living in South Florida since 2013.

I will help anyone that has issues with Planet Beach. If I don't know then how can I fix it. I will hold Franchise owners accountable as well.

Give me a chance and then call me whatever you want. If your owed money I want to HELP.

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