Planet Beach - Time aloted
Good morning, I have been a loyal client to the same Planet Beach for 8 years now. I purchase all my products there as well.
I have never has any issues with getting there a couple minutes late to tan because of how my lunch hour works. And now all of a sudden I have been told that if I'm late they will be taking off the minutes from my time. To me that is unacceptable I am in and out by about 20 after 12. I get there asap at my lunch.
I pay every month and been there a very long time and now this. I was told that the head office change the policy now to every 15minutes.
Totally ridiculous. Especially when one has to put lotion on.
Regards, Cindy Klapwyk
Reason of review: Poor policy change.
Preferred solution: Let the company propose a solution.
Location: Edmonton, Alberta
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