Customer service
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I was charged $45 for a coupon that supposedly gets you over $200 or something worth of treatments. I was approached at Modesto Junior Community College.

When he was swiping my card I asked him what this was doing and he said "it's printing out the coupon" he didn't say it would charge my card right away. I feel dumb saying this, but he should've been more clear on what he was doing and how much he was charging me. He said that he just needs to print the coupon. He made it seem like I would be charged later on.

He also left me his "personal number". Which I've called and texted multiple times to get a refund and no response. He said I can get a refund if I cancel it in a month. And when I call the 1800 on the back of the coupon.

It does to a voicemail that says to leave my name and number. Haven't gotten a call back from either numbers. I'm upset.

I'm a student at a community college. Obviously I don't have a lot of money and I feel manipulated.

Product or Service Mentioned: Planet Beach Coupon.

Reason of review: Problems with payment.

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